Katie Bell, Opening Director of Operations for New York City’s 232 Bleecker, shares her experience of the COVID-19 crisis through the lens of a new restaurant.
A long career in the hospitality business couldn’t prepare contributor Katie Bell for a full-scale allergy investigation, and the special restaurant requests that come along with it.
Words express the philosophy of the restaurant, the support of the team, the respect of both guest and staff. General Manager Katie Bell shares her experience with the importance of language in hospitality life.
Katie Bell, General Manager of New York City's Agern restaurant, recounts the industry response and recovery from an unexpected disaster.
