Nevermind
4 Stories
Opening and Closing

Opening and Closing

Katie Bell, Opening Director of Operations for New York City’s 232 Bleecker, shares her experience of the COVID-19 crisis through the lens of a new restaurant.

Allergic to Special Requests? Read On

Allergic to Special Requests? Read On

A long career in the hospitality business couldn’t prepare contributor Katie Bell for a full-scale allergy investigation, and the special restaurant requests that come along with it.

Care for What You Say

Care for What You Say

Words express the philosophy of the restaurant, the support of the team, the respect of both guest and staff. General Manager Katie Bell shares her experience with the importance of language in hospitality life.

Disaster and Relief

Disaster and Relief

Katie Bell, General Manager of New York City's Agern restaurant, recounts the industry response and recovery from an unexpected disaster.

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